1. DEFINITIONS OF TERMS
These terms will apply to all visitors to the website
www.totemdigital.ro (including its subdomains) and to the sales of goods and
services by SC Office Conect SRL and its partners, through the websites to the
Beneficiary.
Thus, we define the following terms:
Visitor or User -
a natural or legal person who visits the website www.totemdigital.ro or other
services offered by the Supplier without having purchased a license or without
having placed an Order.
Buyer - physical or legal entity that
issues an Order.
Beneficiary - Visitors (Users) and Buyers
will be hereinafter referred to as beneficiary Supplier
- the commercial company SC
Office Conect SRL, having its registered office in Marghita, Strada ILCaragiale
No. 7, Et.1, Ap.26, Bihor county, registration number with the Trade Register:
J05/335/2000, CIF RO12925698, identified on this website also under the name
Totem Digital.
Goods and Services - any product or service that
may be provided by the Supplier to the Beneficiary.
Order - an electronic document
(e-mail, proforma invoice, etc.) that acts as a form of communication between
the Supplier and the Beneficiary and through which the Beneficiary expresses
its intention to purchase Goods and Services from the Supplier.
Intellectual Property
Rights (hereinafter referred to as IPR) - all intangible rights, such as
copyright and in kind, know-how, database rights, design rights, model rights,
patents, trademarks and domain name registrations, for all the above
categories.
2. CONTRACTUAL DOCUMENTS
Totem Digital's terms and conditions are as follows: contractual
documents relating to the use of websites, the program, as well as other Totem
Digital services .
As such, the use of the website www.totemdigital.ro, in any form or other
services directly related to them represents your agreement to the articles
contained in these contractual documents. The Supplier reserves the right to
modify, stop or replace portions of the websites at any time and to modify the
Totem Digital Terms and Conditions at any time, without prior notice. Any
modification shall enter into force immediately, from the moment of its display
on the website. These modifications shall not affect previous Orders.
3. WEBSITE CONTENT AND INTELLECTUAL AND
INDUSTRIAL PROPERTY RIGHTS (IPR)
The Beneficiary accepts and assumes the intellectual property
rights and will not disclose to a third party or make public (via the Internet,
media or other means) any of the information received from the Supplier.
He also takes into account the fact that the names of the sites as well as the
graphic signs are registered trademarks owned by SC Office Conect SRL and
cannot be used, taken over or copied without the written consent of the
Supplier. The Supplier holds the copyright for the entire content of the www.totemdigital.ro .
The content of the Totem Digital website is protected by international
conventions and Romanian legislation regarding copyright, as well as
international trade provisions.
All content, as can be seen or heard on the website www.totemdigital.ro including
the graphic layout, text, images, illustrations, graphics, audio or video clips
are parts of the trademarks, service marks, copyrights and/or other
intellectual property rights or parts of the licenses held by the Supplier or
its partners or other third parties who have licensed their materials to the
Supplier.
The logos, names of goods
and services, as well as the offers belonging to the Supplier's collaborators
are the property of the right holders, and they have full rights and
obligations over them.
The Provider has no responsibility towards the Beneficiary regarding the manner
in which its collaborators honor the offers presented on the Provider's website
and regarding the manner in which these collaborators provide and deliver the
services and goods that are the subject of these offers. You may download,
print or store portions of the content, allowing you to use only copies of the
content for personal, non-commercial use. It is prohibited to copy or publish
the content, computer documents or distribution in other media, changing or
altering without the right of the owners the specifications of copyright
trademarks. In addition to the above rights, you may not copy, download,
reproduce, modify, distribute, transmit, transfer or create derivative works
from the content of www.totemdigital.ro, without obtaining direct and written
permission from the Supplier. The Supplier will not be liable for any direct,
indirect, incidental, special damages, including, but not limited to, damages
for loss of profit (of any kind), goodwill, possibility of use, data or other
intangible or immeasurable losses (even if the Supplier has been previously
informed of the possibility of such losses), resulting from: (1) the use of or
inability to access or use the information on the sites; (2) the cost of
purchasing goods or complementary services arising from any goods, data,
information or services purchased or obtained, from messages received, from
transactions initiated through or from the Provider's website; (3) unauthorized
access to, or damage to, transmissions or beneficiary data; (4) statements,
interventions and actions of any third party on the website services; or (5)
any other problem that may arise related to or arising from the website
services. For sections of the website that concern opinions of third parties,
the responsibility for the content and veracity of the opinions lies entirely
with their authors. The Provider has the right not to publish those opinions
that it considers in any way harmful to the policy invoked above. By accessing
the site, you agree to protect, insure, defend and hold harmless the Provider
against all losses, expenses, damages and costs, resulting from your failure to
comply with these terms.
If you notice or consider that any material on this site, published by the
Provider or by someone else, violates copyright or any other rights, please
contact us for details at sales@totemdigital.ro so
that we can make an informed decision as quickly as possible. For suggestions
for improvement, graphics, opinions and views, complaints, guarantees and
service, etc. use the specific addresses made available to you on this site, in
the section Contact .
This site is provided as is, without any other warranties. We are not
responsible for unavailability, inadequacies, or other defects/deficiencies of
this site or of the sites to which there are links. The Provider is not
responsible for the content, quality or nature of the sites reached through
links on this site (commercial or advertising links). The responsibility for
these sites lies entirely with their owners. In no case will the Provider be
responsible for damages to the Beneficiaries, to the computer systems or others
in the event of accessing the links provided, even if the Provider has been
informed of the possibility of such damages.Visit www.totemdigital.ro is done
exclusively at your own risk.
We request that you immediately cease using Totem Digital services and products
if you do not agree with the above.
4. CONFIDENTIALITY – ADVERTISING
The Provider undertakes not to transmit the personal data of the
Beneficiaries of the site to third parties and to use them only for the purpose
of establishing contact with its clients, as well as for the purpose of
informing them on aspects related to the functioning of the site and its
offers. The Provider may notify the Beneficiaries and Visitors regarding
current offers via newsletter and may send greeting cards, gift coupons or
other special messages.
The Provider does not promote SPAM. Any Beneficiary who has explicitly provided
his email address on the site www.totemdigital.ro or www.officeconect.ro with the
related subdomains, may request its deletion from our database, by a written
note sent to the address office@officeconect.ro .
The Supplier's e-mail messages can be sent via the MailChimp service. This
ensures the confidentiality and security of information. Customer data cannot
be used or provided to other parties.
In the case of opting for
online payment (by bank card), the processing of card data is done on secure
servers, and the Supplier does not request or store any details regarding your
card.
According to legal conditions regarding the protection of
personal data, the Provider will not disclose without authorization any
information regarding the Beneficiary. Only based on your express and
unequivocal consent and only within the limits of the legislation in force, in
order to respond to your requests by offering new products/services, it is
possible for us to provide such information to third parties (e.g.: marketing
service providers, other service providers; state, government agencies or
insurance associations, when specific legislation provides for this; other
companies with which we can develop joint programs for offering our products
and services on the market).
The Beneficiary undertakes
to respect the confidentiality of the information communicated by the Provider
to him.
5. PAYMENTS – BILLING
The price and payment method are specified in the Order. As a
result, the Supplier will issue an invoice to the Beneficiary for the Goods and
Services delivered, the Beneficiary being obliged to provide all the
information necessary for issuing the invoice, in accordance with the
legislation in force.
Payment for the goods and services of Totem Digital will be made following the
Order. The delivery of the goods, services and the Totem Digital license will
be made only after confirmation of the full payment for the services and goods
of Totem Digital. The invoice will be issued and delivered by the Supplier to
the Beneficiary following the delivery of the goods, services or the Totem
Digital license.
6. DELIVERY AND PACKAGING
1.
Delivery - The Supplier
undertakes to send the Goods, Services and Documents (including the invoice) to
the Beneficiary electronically: by e-mail, or by any other electronic form
favorable to him and the Beneficiary.
2.
Shipping and Packaging - Unless
the Order also includes a physical good (in a form other than electronic), the
shipping service is implicit in the electronic delivery process.
Only if the Order also includes a physical good (in a form other than
electronic) do the following two provisions apply:
3.
The Supplier transfers the risks
and responsibilities associated with the Goods and Services upon their delivery
to the internal courier/postal company with which the Supplier collaborates or
to the Beneficiary's representative.
4.
The Supplier will ensure the
proper packaging of the Goods and Services and will ensure the transmission of
accompanying documents.
5.
The Supplier will deliver the
Goods and Services on the territory of Romania, regardless of whether this is
electronically or physically.
7. RETURN POLICY
In accordance with GEO 34/2014 on consumer protection in the
conclusion and execution of distance contracts, the Buyer has the right to
unilaterally terminate the contract, only with payment of return postage,
within 14 working days from receipt of the product, without penalties and
without invoking any reason.
If the Buyer cancels the purchase according to the above clause,
it is mandatory to return the product exactly in the condition in which it was
delivered, that is, in the original packaging, unused, accompanied by all the
documentation with which it was delivered and in perfect working order. If these
conditions are not met, the Buyer does not have the right to request a refund
of the price. The product will be returned to the SUPPLIER's headquarters, at
the Buyer's exclusive expense. The price will not be refunded to the Buyer
before the product is received and the SUPPLIER confirms that it is in the
original packaging, unused, accompanied by all the documentation with which it
was delivered and in perfect working order. The shipping cost of the initial
order will not be refunded, if applicable.
For orders paid by card, the amount will be returned to the same
card used for the transaction, within a maximum of 14 days from acceptance of
the return.
Conditions for completing the return:
· No
more than 14 days have passed since receiving the product
· The
product shows no signs of assembly and is not in any way used, dirty, or
damaged.
· The
product is accompanied by all its related accessories that came in the
packaging (screws, nuts, fuses, washers, instructions for use, other accessories,
etc.)
· The
product is returned in its ORIGINAL UNDAMAGED PACKAGING.
· The
product or packaging has a READABLE LABEL, through which the product code can
be identified.
· The
product is not damaged in any way (bent, broken, scratched, etc.)
According to the ordinance, products that are susceptible to
deterioration or expire quickly are exempt from return.
To return one or more products, please send them to the address
below, properly packaged to protect them during shipping. We are not
responsible for products damaged during shipping to us.
Please do not send return packages with cash on delivery. The
value of the returned product will be refunded to your account, after the
product is checked and found to meet the above return conditions. Any package
sent with cash on delivery or with cash on delivery by us will not be accepted.
Product return address:
OFFICE CONECT SRL, LOC. PALEU, Str. 3 no.
1128, Jud. BIHOR, Postal code 417166, Tel: 0371 710 077
To return a product, we need to identify the purchase document
issued by us to you (Invoice, Tax Receipt). Otherwise, we cannot fulfill the
return!
Please complete the following
return request: RETURN REQUEST
8. LIABILITY
The Supplier shall not be liable for any damages of any kind
that the Beneficiary or any third party may suffer as a result of the
Supplier's performance of any of its obligations, both under the terms and
conditions set out and under the Order and for damages resulting from the use
of the Goods and Services after delivery and in particular for the loss of the
products.
The Supplier shall not be liable if its subcontractors and/or partners of any
kind involved in the execution of the Order fail to perform any of their
contractual obligations.
9. FORCE MAJEURE
Neither party shall be liable for failure to perform its
contractual obligations if such failure is caused by a force majeure event.
Force majeure is an unforeseeable and unavoidable event, beyond the control of
the parties.
10. APPLICABLE LAW – JURISDICTION
This contract is subject to the Romanian laws in force. Any
disputes arising between the supplier and the beneficiary or buyer will be
resolved amicably or, if this is not possible, the disputes will be resolved by
the competent Romanian courts located within the area of activity of the
Supplier's registered office.
11. MISCELLANEOUS PROVISIONS
The parties to the agreement will be considered independent
contractors and neither party is granted the right or authority to assume or
create any obligation on behalf of or to the detriment of the other.
These Terms and Conditions, as well as the License Agreement, supersede other
prior written or oral agreements between the Parties relating to the subject
matter hereof and may not be modified or changed subsequently except by written
agreement signed by both parties.
417166, Paleu, 3 Street, 1128 BIHOR, Romania
Fiscal Code: RO12925698 | J05/335/2000
L-V (Mon-Fri) 10:00-18:00 | S(Sat) 10:00-14:00
Online 24/7/365, info@info-kiosk.ro
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